Safe & Mindful Gaming

bs111 Responsible Gaming —
Your safety is our priority

bs111 believes that entertainment should always be controlled and enjoyable. Use our responsible gaming tools and enjoy safely within your limits.

Our Commitment

Gaming should be fun, not stressful

At bs111, we believe online betting and casino gaming should be an entertaining experience — not a source of stress from losing money. The safety and mental well-being of every player matters more to us than business.

Our platform offers several effective tools to help you keep your gaming habits in check. From setting deposit limits to full self-exclusion — we are always ready to help you take the right steps based on your needs.

Important: bs111 is only for those aged 21 and above. Age is verified when opening an account and access by minors is strictly prohibited.
21+

Age Restriction

For those aged 21 and above only

  • Set deposit limits
  • Activate a temporary Time-Out
  • Request self-exclusion
  • Review gaming history and transactions
  • 24/7 support in Bengali and English
Protection Tools

The control tools in your hands

bs111 gives you the ability to keep your gaming experience fully under control. The tools below can be activated at any time through the support team.

Deposit Limits

Set a limit on how much you can deposit per day, per week, or per month. Once you set this limit, you will never be able to go beyond your budget. Increasing the limit is subject to a waiting period, but lowering it takes effect immediately.

Time-Out

If you feel you need a short break, you can take a temporary time-out from 24 hours up to 6 weeks. During this time your account will not be active and you will not be able to place any bets or make deposits. Access will be restored automatically once the break period ends.

Self-Exclusion

If you feel your gaming habits are getting out of control, request self-exclusion. This will deactivate your account for an extended period. Contact the support team and this step will be put in place quickly.

Gaming History Review

You can view your previous transactions, betting history, and detailed win/loss records from your account at any time. This is an effective way to understand your gaming patterns and take action if needed.

24/7 Support

For any issues, bs111's support team is by your side around the clock. Chat in Bengali on live chat or email [email protected]. Any requests related to responsible gaming are handled with the highest priority.

Minor Protection

Being 21 years of age or older is required to access bs111. We verify age at registration and encourage parents to use parental control software to keep younger family members away from the device.

Awareness

Recognizing the signs of problem gaming

It is important to understand when gaming is crossing the line from entertainment into a problem. If you notice any of the signs below, you should take action right away.

Warning signs:
  • Spending more than your set budget
  • Repeatedly trying to win back losses
  • Hiding gaming activity from family or friends
  • Taking loans or spending savings to gamble
  • Feeling restless or anxious when not gaming
  • Spending too much time gaming while neglecting daily responsibilities

If these signs appear, contact the bs111 support team or request self-exclusion. Asking for help takes courage.

The Right Mindset

The principles of responsible gaming

01

Play for entertainment, not for income

Online gaming is a form of entertainment. It should not be treated as a regular source of income. In each session, only spend what you can afford to lose without it affecting your life.

02

Set a budget in advance

Decide how much you will spend before you start playing. Once you reach that limit, stop — regardless of the outcome. The deposit limit feature helps you do exactly this.

03

Take regular breaks

Do not play for long stretches without a break. Taking regular breaks keeps your mind fresh and your decision-making sharp. Use the Time-Out feature if you need to.

04

Play with a clear head, not on emotion

Never play when you are angry, under mental stress, or under the influence of alcohol. Playing in a healthy mental state is more enjoyable and more controlled.

Step by Step

How to use the protection tools

Activating responsible gaming tools at bs111 is straightforward. Follow the steps below or contact the support team directly.

From Account Settings

  • Go to the bs111 login page and sign in to your account
  • Open the Account Settings or Profile menu
  • Go to the "Responsible Gaming" section
  • Choose deposit limits, time-out, or another tool
  • Save your changes — limits take effect immediately

Through the Support Team

  • Open live chat (available 24/7, in Bengali)
  • Email [email protected]
  • Describe your request in detail
  • Self-exclusion requests are handled with the highest priority
  • Your information will remain completely confidential
Transaction Control

Deposit & Withdrawal Limits

At bs111, the minimum deposit is ৳500 and the minimum withdrawal is also ৳500. This limit ensures that every transaction is made consciously and helps avoid small, unintentional deposits.

Secure transactions are guaranteed through bKash, Nagad, and Rocket. Withdrawals are generally completed within 30 minutes to 3 hours.

Tip: Set a fixed deposit limit each week and allocate only that amount for gaming. This builds healthy gaming habits over the long term.
Age Verification

21+ Age Verification Policy

In line with the standard of adulthood in Bangladesh, bs111 is only for those aged 21 and above. Every user's age is verified at registration.

If there is a chance that a minor could access bs111 on your device, use parental control software. Never share your account password with younger family members.

Advice for Parents

  • Use a password lock on your device
  • Have an open conversation with your children about online gaming
  • Install parental control software
  • Review browser history regularly
  • If you have concerns, notify the support team
FAQ

Questions & Answers about responsible gaming

Answers to common questions about responsible gaming are provided below.

After logging in to your bs111 account, go to the "Responsible Gaming" section from the Account Settings menu. There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing a limit is subject to a waiting period. For further help, contact us via live chat or email [email protected].

When self-exclusion is activated, your bs111 account will be completely deactivated for the specified period. During this time you will not be able to log in, place bets, or make deposits. Any balance in your account will remain safe and can be withdrawn once the period ends. To request self-exclusion, contact the support team directly.

A Time-Out is a temporary break — typically from 24 hours up to 6 weeks. Access is restored automatically once the period ends. Self-exclusion is a longer-term measure — it can be kept in place from 6 months up to permanently. If you feel your gaming habits are becoming a serious problem, self-exclusion is the right choice.

No. To open an account and play any game at bs111, you must be at least 21 years old. Age is verified at registration, and accounts belonging to underage individuals will be closed immediately. This is part of our commitment to social responsibility in Bangladesh.

First, contact the bs111 support team — live chat is available 24/7 in Bengali, or you can email [email protected]. Our team will help activate the right tools based on your situation. Remember, asking for help is not a sign of weakness — it is an act of courage.

Yes. If you believe a family member is experiencing a gaming problem, you can notify our support team. We will assess the situation in complete confidence and take the necessary steps. Our goal is to keep both individuals and families safe.

Need help?
We are always here for you.

bs111's responsible gaming team is available for you 24/7. Do not hesitate to reach out with any issue — your safety is our top priority. Visit our FAQ page to learn more, or go directly to the games section.

Contact us by email

[email protected]

Live Chat

Available 24/7 in Bengali and English

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