bs111 Terms & Conditions

Introduction & Definitions

These Terms and Conditions ("Terms") form a legally binding agreement between the bs111 platform ("Platform", "we", "us") and any user ("you", "member"). By creating an account on this platform or using any of its services, you fully agree to these Terms.

bs111 operates an online gaming and betting platform for users in Bangladesh. Our services include casino games, slots, sports betting, and other entertainment gaming activities.

1.1 Key Definitions

• Account: Your personal user profile registered on the bs111 platform.
• Balance: The total amount of money in your account, where cash balance and bonus balance are calculated separately.
• Bonus Balance: Funds received through promotions or bonus offers, which require specific conditions to be met before withdrawal.
• Wagering Requirement: The total amount of bets required to make bonus funds eligible for withdrawal.
• KYC: Know Your Customer — the identity verification process.

Eligibility & Age Requirements

To participate on the bs111 platform, you must meet the following eligibility requirements:

2.1 Age Requirement

This platform is for users aged 21 and above only. Creating an account by any underage person is strictly prohibited. We may request necessary documents for age verification at any time. An account may be restricted until age verification is complete.

2.2 Geographic Eligibility

This platform is designed primarily for users in Bangladesh. Users must confirm for themselves that participation in this type of gaming activity is permitted under their local laws.

2.3 Single Account Policy

Each person may operate only one account. Creating multiple accounts using the same person, the same device, the same IP address, or the same payment method is prohibited.

2.4 Full Legal Capacity

You must be a legally capable person — meaning you are not incapable of entering into a legal agreement due to mental or any other reason.

Account Registration & Management

3.1 Registration Process

When opening an account on bs111, you must provide accurate and complete information. Providing false information may result in account cancellation. To change information provided at registration, please contact our support team.

3.2 Identity Verification (KYC)

For security and fraud prevention purposes, we may request the following documents at any time:

• Copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of payment method
• Selfie or liveness check (if required)

Large withdrawals may be delayed if KYC verification has not been completed.

3.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. If you notice any unauthorised activity on your account, notify us immediately. Sharing account credentials with third parties or selling your account is strictly prohibited.

3.4 Account Inactivity

If there is no login or financial activity for 12 consecutive months, the account may be marked as inactive. The balance of an inactive account will be managed according to a specific policy, and the member will be notified in advance.

Deposits & Withdrawals

4.1 Accepted Payment Methods

bs111 currently supports the following payment methods:

• bKash — Bangladesh's most popular mobile banking service.
• Nagad — The digital financial service of the postal department.
• Rocket — Dutch-Bangla Bank's mobile banking solution.

4.2 Deposit Limits & Conditions

• Minimum deposit amount: ৳500 (for all methods).
• The mobile number or account used when making a deposit must be registered in your own name.
• Deposits via third parties are not accepted.
• Deposits are generally processed instantly, but delays may occur due to technical issues.

4.3 Withdrawal Limits & Conditions

• Minimum withdrawal amount: ৳500 (for all methods).
• Standard withdrawal time: within 30 minutes to 3 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• If KYC verification has not been completed, large withdrawals may take additional time.
• All active bonus wagering requirements must be met before making a withdrawal.

4.4 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

Bonus & Promotion Policy

5.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 → Bonus ৳2,000 → Total ৳3,000
• Deposit ৳10,000 → Bonus ৳8,000 → Total ৳18,000

5.2 Wagering Requirement

Before withdrawing a bonus, total bets equal to bonus amount × 20 must be placed. Wagering is calculated on the bonus amount only, not on the total deposit.

Example: ৳2,000 bonus × 20 = ৳40,000 must be wagered before bonus winnings can be withdrawn.

5.3 General Bonus Eligibility Conditions

• Each member may benefit from each promotion only once.
• If an attempt to claim bonuses using multiple accounts is detected, both accounts will be closed.
• Bonus funds may need to be wagered on specific games or categories before becoming withdrawable.
• bs111 reserves the right to change or cancel any promotion at any time.
• If any misuse or abuse of a promotion is detected, the bonus will be forfeited.

5.4 VIP Program

bs111 has three VIP tiers:

• Bronze: Weekly cashback up to 0.5%.
• Silver: Weekly cashback up to 1.0%.
• Gold: Weekly cashback up to 1.5%.

You can advance to a higher tier through regular gaming activity. VIP cashback is automatically credited to eligible members' accounts every week.

Gameplay & Fairness

6.1 Fair Play Guarantee

All games on bs111 are powered by accredited software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming). Game outcomes are determined by a Random Number Generator (RNG), which ensures impartiality.

6.2 Gaming Limits

Each game has its own minimum and maximum bet limits, which are clearly stated in the game lobby. Members can also set their own daily or weekly betting limits — contact our support team for this.

6.3 Technical Issues

If a connection is lost or a technical issue occurs during a game session, the game state will be saved on the server and you will be able to continue from where you left off after reconnecting. However, bs111 is not responsible for any loss caused by a technical issue on the game provider's end.

6.4 Challenging Game Results

If you have a dispute regarding a game result, contact our support with the relevant game session details (date, time, game name). We will verify the game provider's logs and confirm the correct result.

Prohibited Conduct

The following activities are strictly prohibited on the bs111 platform. If such conduct is detected, the account will be cancelled and the balance forfeited:

7.1 Fraudulent Activities

• Creating an account using a false identity or false information.
• Operating multiple accounts.
• Claiming bonus benefits multiple times in an unauthorised manner.
• Using fraudulent payment methods.

7.2 System Abuse

• Taking unfair advantage by exploiting software vulnerabilities or bugs.
• Using bots or automated tools.
• Attempting to manipulate game outcomes.
• Unfair collusion with other members.

7.3 Money Laundering

bs111 follows a strict policy against money laundering. Suspicious transactions are automatically monitored, and we reserve the right to notify the relevant authorities when necessary.

Limitation of Liability

8.1 Service Limitations

bs111 is committed to providing uninterrupted service as much as possible, however we are not liable for service disruptions in the following situations:

• Internet connectivity or network issues.
• Errors from third-party software or payment providers.
• Unexpected technical failures or maintenance work.
• Natural disasters or other uncontrollable circumstances.

8.2 Limitation of Damages

Under no circumstances shall bs111's total liability exceed the total amount of the transaction in question. We will not provide compensation for indirect, incidental, or consequential damages.

8.3 User Responsibility

You are solely responsible for your own gaming decisions, spending, and any losses. Gaming is a form of entertainment — exercise caution when making financial decisions.

Privacy & Data Protection

Protecting your personal information is one of our top priorities. For more details, please read our Privacy Policy.

9.1 Data Collection

We collect the following information: name, contact details, financial transaction data, gaming history, and technical information related to your device and browser.

9.2 Use of Data

Collected data is used solely for service delivery, account management, fraud prevention, and fulfilling legal obligations.

9.3 SSL Encryption

All your data is protected by SSL encryption technology. Our servers and databases are operated in accordance with the highest security standards.

Account Closure & Termination

10.1 Voluntary Account Closure

You may request to close your account at any time. Before making the request, please ensure that all active bonuses have been cancelled and any available balance has been withdrawn.

10.2 Account Closure by bs111

We may close or suspend an account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspicion of fraudulent or deceptive activity.
• Legal or regulatory requirements.
• Failure to cooperate with KYC verification.

10.3 Self-Exclusion

As part of responsible gaming, you may request to exclude yourself from the platform for a specified period. For more details, please visit our Responsible Gaming page.

10.4 After Account Closure

After an account is closed, any valid cash balance will be returned via the relevant payment method. However, bonus balances on accounts closed due to rule violations will remain forfeited.

Changes to Terms

bs111 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

11.1 Effective Date of Changes

Updated terms and conditions will take effect from the date of publication. Continued use of the platform after publication will be understood as acceptance of the new terms.

11.2 Previous Terms

Previous versions of these terms and conditions may be provided upon request. However, the most recently published version will always be considered the operative one.

Contact & Complaints

12.1 Support Channels

For any questions or complaints regarding these terms and conditions, please contact our support team:

• Live Chat: Available 24/7, in Bengali and English.
• Email: [email protected]

12.2 Complaints Resolution Process

After a complaint is filed, we will review it as quickly as possible. Additional information or documentation may be requested for complex matters. We are committed to handling all complaints fairly and with complete transparency.

12.3 Applicable Law

The relevant legal framework will apply to the interpretation and enforcement of these terms and conditions. Any disputes will be resolved through negotiation.

These terms and conditions were last updated in January 2026. Previous versions will be provided upon request. Thank you for continuing your relationship with bs111.